About Swivel Careers

Building the right culture is at the forefront of our agenda. We are a growing team of like-minded professionals who are passionate about delivering quality entertainment through our own digital games, Casino & Sportsbook. In our recruitment process, we select people for their expertise, knowledge, and experience; however, we equally give the same importance to their personality, mindset, and approach.

Core Responsibilities:

Brand Manager sweepstakes Casino

• Maintain and uphold brand guidelines throughout all marketing and promotional materials to ensure brand messaging and identity consistency.

• Build, execute and analyse ongoing advertising campaigns, collecting and analysing campaign reports, managing CRM life-cycle activity with segmented flows to drive ROI.

• Regularly analyse the performance of marketing campaigns using key metrics, preparing reports, and making recommendations for improvement including optimising customer journey

• Onboarding and managing affiliate partners to drive positive ROI

• Attending key conferences on behalf of the brands

• Tracking market sentiment and developing communication / brand positioning in response, tracking customer feedback / friction points around the product and implementing improvements based on these learnings.

• Preparing detailed communication plans for the month/3 months, including goals and objectives, key messages, key geographies, channels used, and key performance indicators (KPIs)

• Preparing promotional materials such as Creative Concepts, , media banners, and digital visuals

• Maintaining an up-to-date list of industry competitions and rankings

• Preparing a monthly analytical report on campaign results and KPI performance and efficiently managing and utilising the marketing budget

Required Skills:

Sweepstake experience is mandatory to have

• At least 3 years of marketing or brand management experience, preferably in Sweepstakes Casino, entertainment, or online media industries.

• Experience in planning and executing successful marketing campaigns.

• Proven track record of working effectively and managing acquisition, CRM, player experience, social, content, and communities.

• Experience conducting market research to gather actionable insights.

• Experience managing budgets, with a demonstrated ability to allocate resources effectively and measure ROI

• Creative flair to devise engaging marketing strategies & problem-solving.

• Strong ability to communicate ideas clearly and effectively in both written and verbal forms.

• Ability to work collaboratively within a team environment and across various departments.

• Comfort with fast-paced and rapidly changing market conditions.

• Attention to detail in all aspects of brand and campaign management.

• Self-starter who can initiate projects and ideas.

• Meticulous attention to detail, ensuring all brand communications and campaigns are consistent and align with the brand's standards and values.

Technical Requirements:

• Understanding brand elements, including voice, posiGoning, and customer profiling.

• Knowledge of online gaming (Sweepstakes) trends, customer preferences, and the compeGGve landscape.

• Knowledge of modern markeGng channels and tools, including digital markeGng, content creaGon, social media strategies, and email markeGng campaigns.

• Ability to use analyGcs tools to interpret market data and campaign results, providing insights that support strategic decisions.

• Project Proficiency in managing mulGple projects simultaneously, meeGng deadlines, and coordinaGng with various departments and external agencies.

About us

Swivel Gaming is a comprehensive end-to-end gaming solution provider. From engaging gameplay to provable fairness, and seamless cryptocurrency integration; our goal is to craft a fresh offering within the ever-evolving digital landscape. We’re on the lookout for quality-focused individuals to join our team and help us take our objectives to the next level. At Swivel Gaming, we are not just in the business of online gaming; we are in the business of creating exceptional experiences for our customers and we pride ourselves on innovation, excellence, and a commitment to providing top-tier customer service.

ROLE PURPOSE:

• Set up the finance function and implement a financial reporting system.
• Develop and manage the finance team.
• To design and deliver the monthly management reporting pack on a timely basis normally within 2 weeks of month end, this to include a full analysis of all revenue, spend & variances versus the forecast and budget.
• To plan, manage, and deliver the rolling monthly forecast and budgeting processes.
• Ensure that record keeping meets the requirements of auditors and gaming authorities.
• Supervising the annual audit of all Gaming Group activities.
• Manage and control the overall cash flow within the Gaming Group. Preparation and overseeing reconciliation of daily cash transfers and finance reports
• Implement a cash management system and ensure its follow-up
• Develop Financial KPIs
• Manages the casino reporting, revenue collection and remittance system to ensure compliance with governing legislation and regulations
• Complete and provide accurate monthly and year-end financial reporting
• Advise senior management and department managers on financial aspects of the operations and perform related required functions
• Using excellent organizational and leadership skills, manage the performance and develop direct reports
• Led and supported the annual budget and forecasting processes for business units, including scheduling, forecasting, uploading, adjusting, consolidating and validating financial figures. Participate in the review of budget/forecasting with the senior management
• Partnering with the CFO to develop and lead the company’s approach to risk, fulfill any regulatory requirements, and further evolve the financial policies and processes

YOUR PROFILE:

• 5 years experience as a Financial Controller, in a large organization and/or within a group of companies, ideally in the iGaming industry
• Expert knowledge of accounting and financial practices, tax, and applicable legislation
• Excellent analytical skills in performing budget, trend, ratio, and cost/benefit analyses
• Excellent verbal and written English communication skills. Additional knowledge of French and/or Spanish would be an asset but not a necessity
• Strong willingness to be a “problem killer” and “process driver”
• Knowledge of a BI tool would be an asset
• Establish strong “business partner” relationships with the functional teams
• Act as the company’s technical expert in accounting matters
• Participate in key decisions as a member of the senior management team
• Assist in formulating the operation's future direction and support tactical initiatives
• Understand and mitigate key elements of the operations risk profile
• Proficient use of Microsoft Excel and all of its functionalities
• Strong IT skills ideally in MS Office, Netsuite, and Power BI
• Being social and assertive, able to proactively engage with others.

About Swivel Careers

Building the right culture is at the forefront of our agenda. We are a growing team of like-minded professionals who are passionate about delivering quality entertainment through our own digital games, Casino & Sportsbook. In our recruitment process, we select people for their expertise, knowledge, and experience; however, we equally give the same importance to their personality, mindset, and approach.

As a PSP Manager your role will be to manage and report on PSP performance, whilst

supporting new integrations and optimization of existing ones – working in a cycle of

assessment, action and achievement.

Bring your best, to assist in ensuring new strategic projects align with operational

needs, functionalities and legal requirements and manage the payment technical

backlog. You will work together with our tech and product department to find solutions

and perform the necessary product testing and optimization.

Key Responsibilities:

● PSP Account Management: communicating with our payment providers while

acting as an account manager for a portfolio of our PSP’s.

● Analyse Payment Systems: Conduct an in-depth analysis of our payment

infrastructure, including payment gateways, merchant accounts, and third-party

providers.

● Identify areas for improvement and make data-driven recommendations for

optimization and payment method evaluation.

● Research and evaluate new payment methods, assess their viability, and make

recommendations for integration based on customer preferences, market trends,

and regulatory requirements.

● Research new payment methods and monitor user journey throughout the

cashier with a strong customer-oriented view and make data-driven decisions to

improve our cashier performance.

● Work on the onboarding of new payment solutions for current and future target

markets to support the business needs and coordinating with the payments tech

team to ensure timely deliver and support.

● You will be the first contact with payment providers, and you manage escalations

of payments-related issues between internal and external parties. Work closely

with Risk and Fraud manager to to escalate any issues or problems.

● Prepare and maintain payment documentation regarding the internal processes,

procedures and general information.

● You’ll act as support and backup to the management and be the point of contact

for internal stakeholders, assisting with queries related to meeting both business

and legal requirements for payments.

● Keeping yourself updated and informed on new payment solutions for the

industry through research and networking.

● Work closely with legal and compliance to implement necessary changes, and

follow payment regulations and Compliance updates: Stay up-to-date with the

latest industry regulations and standards.

Skills & Experience:

■ Creative and great ideas to make processes better, quicker, or more accurate

■ At least 4 years experience in a similar role

■ Extensive knowledge of Devcode, BridgePay & Praxis: routing, chargebacks

fallbacks, rules, etc

■ Able to establish and maintain strong relationships with all payment providers

■ Support with the review, and evaluation and development of business cases

for new projects in line with the company strategy

■ Monitor PSP costs and invoices, and document and report on any major

issues affecting payments processing. You also assist the Finance department

in reconciliation processes, define process for chargebacks and mismatch

analysis.

■ Excellent communication, negotiation, and problem solving skills.

■ You assist with technical backlog items, end-user testing, bug alerting and

monitoring.

■ Proven understanding of reviewing processes and system functionalities and

driving optimisation and improvement efforts

About us 

Swivel Gaming is a comprehensive end-to-end gaming solution provider. From engaging gameplay to provable fairness, and seamless cryptocurrency integration; our goal is to craft a fresh offering within the ever-evolving digital landscape. We’re on the lookout for quality-focused individuals to join our team and help us take our objectives to the next level. At Swivel Gaming, we are not just in the business of online gaming; we are in the business of creating exceptional experiences for our customers and we pride ourselves on innovation, excellence, and a commitment to providing top-tier customer service.

Role Purpose

The Head Of Compliance will be responsible for establishing, managing, and overseeing our compliance function, ensuring we operate within the law at all times.

Core Responsibilities

• Develop and implement company policies, procedures, and compliance measures to meet regulatory requirements in the online gambling industry.
• Provide professional and strategic legal advice on business matters, changes in regulations, and compliance.
• Ensure that the company complies with all current and future regulatory requirements in jurisdictions where the company operates or intends to operate.
• Handle licensing applications, liaise with regulators, manage inspections, and deal with any regulatory inquiries and audits.

• Stay abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control.
• Collaborate with other departments to ensure compliance is integrated into all facets of the business.

Required Skills

• A minimum of 5 years experience in a similar role in the online gambling sector.
• In-depth knowledge of the regulatory landscape in the online gambling industry.
• Demonstrable experience in managing legal and compliance risks.
• Proficiency in English; knowledge of additional languages will be considered an asset.
• Experience in a multinational online gaming organization.
• Familiarity with other compliance areas such as anti-money laundering (AML) and data privacy.

Nice-to-have Skills
• Excellent communication, negotiation, and leadership skills.